Clear, accurate steps for customers seeking account access, claims portals, and distribution information following the BlockFi platform shutdown.
BlockFi no longer operates as a customer-facing exchange/lending platform and its web platform was shut down; customers seeking account access or distributions should use the official restructuring and claims portals managed as part of BlockFi’s bankruptcy administration. :contentReference[oaicite:0]{index=0}
The BlockFi web platform was scheduled to shut down and BlockFi has been administered through Chapter 11 proceedings; as a result, the traditional "BlockFi login" experience (logging in to a live trading/loan dashboard) is no longer how most customers retrieve account information or receive distributions. Instead, all account and claim activity is coordinated through the official restructuring administrator and approved distribution partners. :contentReference[oaicite:1]{index=1}
If you are a former BlockFi customer, do not attempt to sign in to third-party or unofficial pages that claim to be “BlockFi login.” Instead, verify and use the restructuring administrator’s official resources to locate your scheduled claim, wallet account information, and distribution status. The Kroll restructuring site is the canonical entry point for court-administered account and claims information. :contentReference[oaicite:2]{index=2}
Phishing attempts and fake “BlockFi login” pages have circulated following the shutdown announcements. Always verify sender domains and use only the email domains and web addresses published by the restructuring administrator (for example, official emails from ra.kroll.com or e.blockfi.com where indicated). If you receive unexpected links or attachments, treat them as suspicious and verify via the Kroll site or official communications. :contentReference[oaicite:6]{index=6}
BlockFi filed Chapter 11 in November 2022. The Chapter 11 plan and related distribution framework have been finalized through court processes; distribution activities and claimant communications have been ongoing, including coordination with distribution partners for eligible customers. Customers should monitor official administrator updates and complete any identity verification by posted deadlines to avoid forfeiting distributions. :contentReference[oaicite:7]{index=7}
For account-specific questions, use the official restructuring portal contact channels. Expect communications from the restructuring administrator (Kroll) and approved distribution partners; avoid contacting unverified third parties that claim to expedite distributions. If you are uncertain whether you are eligible or have outstanding actions, the administrator’s portal will show your claim status and next steps. :contentReference[oaicite:8]{index=8}